Return Policy

Return policy

1. From the date of receipt of the visa, you have 7 days to contact us and return it within 30 days. If it is determined that it is indeed a product problem, the return shipping fee will be borne by the seller.If it is the buyer's problem, the buyer will bear the shipping cost (if there are other reasons, please specify).
2. All returned items must be well packaged to prevent secondary damage, you need to provide us with the shipping tracking number, the specific reason for the return and your purchase order number.
3. We will issue a full refund upon receipt of the packaged item including all components and accessories. 

Exchange Policy

All exchange requests will be processed as refunds. Currently unavailable. For an exchange, return the purchased item for a refund and place a new order.

Cancel order

If you cancel within 24 hours of purchase, your order will be fully refunded. If you decide to cancel your order, please contact us to submit a help ticket. We will not accept order cancellation requests if the order has shipped.

Contact us

If you have other questions/questions, feel free to contact us at diankun2022@outlook.com & phyhootools2022@outlook.com or chat with us online.

Return address

Xiamen Diankun Technology Co., Ltd. Unit 702-3, No. 57-2, Wanghai Road, Second Phase, Xiamen Software Park, 361000, Fujian, China.Contact number: (+86)18559383105.